Terms & Conditions

Late Policy:

We kindly ask that guests arrive on time for their scheduled appointment. If a guest is running late, we will do our best to accommodate them; however, guests who arrive 20 minutes late to their appointment time may need to adjust services booked, at the stylist's discretion. For guests who arrive 20+ minutes late, we will have to charge 50% of the total service and they will need to re-book. We understand that life gets busy, but our policies exist to protect our small business against financial loss. Thank you for respecting our policies.

Adjustment Policy:

We want you to be happy with your hair services. If you have any concerns about your service, we offer an adjustment period of 12 days from the original date of service. Please get in touch with us during this period, and we will do everything we can to ensure your satisfaction.

Payment:

We accept Visa, Mastercard, American Express, and JCB logos, as well as bank-issued EFTPOS chip cards and mobile wallets such as Apple Pay, Google Pay, and Samsung Pay. We also offer Afterpay, so you can get your hair done now and pay later. Please note that using the Afterpay service will incur a 6% surcharge. There is no minimum payment required.

Green Fee:

At Saloan Hair, we are committed to sustainability and reducing our impact on the planet. To help us achieve this, we work with an incredible organization called Sustainable Salons. Sustainable Salons is a social enterprise that helps its salon members reduce their impact on the planet and invest in local communities. Each guest has a $3 green fee added to their service total, which goes directly towards supporting this initiative. Thank you for your support in helping us make a positive impact.

We are committed to sustainability and reducing our impact on the planet. To help us achieve this, we work with an incredible organization called Sustainable Salons. Sustainable Salons is a social enterprise that helps its salon members reduce their impact on the planet and invest in local communities. Each guest has a $3 green fee added to their service total, which goes directly towards supporting this initiative. Thank you for your support in helping us make a positive impact.

Online Bookings & Pricing

Online Bookings are subject to change. Please ensure all details are accurate when booking incase we need to contact you.

All Prices are inclusive of GST

Pricing on this website is a guide only. Exact pricing can only be given in-studio upon consultation with your hair stylist.